Browsing by Author "RAMDONI, Achmad"

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    Optimalisasi kerjasama pelatihan melalui teknik negosiasi yang tepat
    (PPMKP, 2020-09) RAMDONI, Achmad; PPMKP
    In order to successfully improve the deal with business partner needs to be supported by a variety of aspects. One of them through negotiation capability. This study aims to determine the ability of employers’ views on aspects of the negotiations digging courage, patience persists, ask for more courage, integrity, and their activities as a listener when negotiating. This research method qualitative literature study with single case study. Data collected by observation, interview, and literature. The informants were key person in PPMKP Ciawi during negotiation progress . The findings of this study, PPMKP Ciawi were able to dig up information, is able to give a sense of comfort to the other party during negotiations, have the patience to last longer than the other negotiator to provide timely and positive thinking, dare to ask for more focus on the purpose and process sequence achievement, integrity presses win-win solutions through commitment and attention to the common interest, capable of being a good listener through providing discussion time and as empathetic listener.
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    Peningkatan Kualitas Pelayanan Front Office pada Pusat Pelatihan dan Manajemen Kepemimpinan Pertanian-PPMKP Ciawi
    (PPMKP, 2020-09) RAMDONI, Achmad; PPMKP
    Service quality is very important for a institution. In the process of improving the service quality, Pusat Pelatihan Manajemen dan Kepemimpinan Pertanian (PPMKP) Ciawi requires strategy. The objective of this study is to define the appropriate strategy to improve service quality of Front Office in PPMKP Ciawi by applying SWOT analysis. The population used is costumer and employees of the PPMKP Ciawi, while the sample used is 10 front office consumen and 5 employees front office of PPMKP Ciawi. The collection of data was done by observation, interviews, and literature, while the sampling technique used is incidental sampling for customer and purposive sampling for employees of the PPMKP Ciawi. The results show that PPMKP Ciawi in the position of the quadrant 1, it is shown on the coordinates of the x = 2,00 and y = 2,00. It means that the company is suggested to employ strategy of aggresive. It may also use the forward integration strategy, Weaknesses Opportunities Strategy, market penetration strategy dan product development strategy.